We want to raise awareness about sustainability and the impact of returns on the environment. Unfortunately, consumers sometimes make quick decisions to order or exchange products without giving it much thought. This leads to unnecessary environmental impact. As a consumer, you can help make a difference.
Returns contribute to unnecessary CO2 emissions due to the transportation involved in shipping products back and forth. The packaging is often discarded, and the returned products need to be processed again, which takes time and money. Additionally, payment companies charge fees for these transactions.
To encourage more thoughtful purchasing decisions, we charge a return fee of €5. This helps make consumers consider their returns more carefully. Furthermore, 50% of this fee is donated to the charity Greenpeace to support environmental causes.
Please note that this €5 fee only covers a portion of the actual costs involved. We also often cover the shipping costs for the initial delivery. We hope this provides you with better insight into the true cost and environmental impact of returns.
Use code BLACK2025 for 15 percent discount on a large part of our assortment.
Valid on 28 November from 00:00 to 23:59 Dutch time.
Good to know
Valid on orders from €75, one time per customer, while stocks last
Not all brands and fragrances participate
Samples, travel sizes and already discounted products are excluded
Due to high demand we do not make custom samples and delivery may take a bit longer