THE FOLLOWING TERMS AND CONDITIONS APPLY
Article 1 - Definitions
Article 2 - Identity of the entrepreneur
Article 3 - Applicability
Article 4 - The offer
Article 5 - The agreement
Article 6 - Right of withdrawal
Article 7 - Obligations of the consumer during the reflection period
Article 8 - Exercise of the right of withdrawal by the consumer and costs thereof
Article 9 - Obligations of the entrepreneur in the event of withdrawal
Article 10 - Exclusion of right of withdrawal
Article 11 - The price
Article 12 - Compliance and additional warranty
Article 13 - Delivery and execution
Article 14 - Force majeure
Article 15 - Returns and complaints procedure
Article 16 - Guarantees, research, complaints and exceptions
Article 17 - Your order not received or missing
Article 18 - ParfuMaria cookie policy
In these conditions the following definitions apply:
1. Supplementary agreement: an agreement whereby the consumer acquires products, digital content and/or services in connection with a distance contract and these goods, digital content and/or services are supplied by the entrepreneur or by a third party on the basis of a agreement between that third party and the entrepreneur;
2. Reflection period: the period within which the consumer can exercise his right of withdrawal;
3.Consumer: the natural person who does not act for purposes related to his trade, business, craft or professional activity;
4.Day: calendar day;
5.Digital content: data produced and delivered in digital form;
6. Duration agreement: an agreement that extends to the regular delivery of goods, services and/or digital content during a certain period;
7. Durable data carrier: any tool - including e-mail - that enables the consumer or entrepreneur to store information that is personally addressed to him in a way that allows future consultation or use for a period that is tailored to the purpose for which the information is intended, and which allows unaltered reproduction of the stored information;
8.Right of withdrawal: the consumer's option to cancel the distance contract within the cooling-off period;
9. Distance agreement: an agreement concluded between the entrepreneur and the consumer in the context of an organized system for distance sales of products, digital content and/or services, whereby up to and including the conclusion of the agreement, exclusively or partly one or more techniques for remote communication are used;
10. Model withdrawal form: the European model withdrawal form included in Appendix I of these conditions. Appendix I does not have to be made available if the consumer has no right of withdrawal with regard to his order;
11.Technology for distance communication: means that can be used to conclude an agreement, without the consumer and entrepreneur having to meet in the same room at the same time.
All legal relationships to which the User is a party are exclusively governed by Dutch law, even if an obligation is fully or partially performed abroad or if the party involved in the legal relationship is domiciled there. The applicability of the Vienna Sales Convention is excluded.
Article 2 - Identity of the entrepreneur
ParfuMaria Perfume Salon
Tinbergenlaan 5
3401MT IJsselstein
The Netherlands
Phone number: 0645464920 (available only via Whatsapp on working days between 9 a.m. and 5 p.m.)
Email address: info@parfumaria.com
Chamber of Commerce number: Chamber of Commerce: 55838677
VAT identification number: NL851879834B01
Article 3 - Applicability
These general terms and conditions apply to every offer from the entrepreneur and to every distance contract concluded between the entrepreneur and the consumer.
Before the distance contract is concluded, the text of these general terms and conditions will be made available to the consumer. If this is not reasonably possible, the entrepreneur will indicate before the distance contract is concluded how the general terms and conditions can be viewed at the entrepreneur and that they will be sent free of charge as soon as possible at the consumer's request.
If the distance contract is concluded electronically, notwithstanding the previous paragraph and before the distance contract is concluded, the text of these general terms and conditions can be made available to the consumer electronically in such a way that it can be read by the consumer. can be easily stored on a durable data carrier. If this is not reasonably possible, before the distance contract is concluded, it will be indicated where the general terms and conditions can be viewed electronically and that they will be sent free of charge electronically or otherwise at the request of the consumer.
In the event that, in addition to these general terms and conditions, specific product or service terms and conditions also apply, the second and third paragraphs apply mutatis mutandis and in the event of conflicting terms and conditions, the consumer can always rely on the applicable provision that is most favorable to him. .
Article 4 - The offer
If an offer has a limited period of validity or is made subject to conditions, this will be expressly stated in the offer.
The offer contains a complete and accurate description of the products, digital content and/or services offered. The description is sufficiently detailed to enable a good assessment of the offer by the consumer. If the entrepreneur uses images, these are a true representation of the products, services and/or digital content offered. Obvious mistakes or errors in the offer do not bind the entrepreneur.
Each offer contains such information that it is clear to the consumer what the rights and obligations are associated with accepting the offer.
Article 5 - The agreement
The agreement is concluded, subject to the provisions of paragraph 4, at the time of acceptance by the consumer of the offer and compliance with the conditions set.
If the consumer has accepted the offer electronically, the entrepreneur will immediately confirm receipt of the acceptance of the offer electronically. As long as receipt of this acceptance has not been confirmed by the entrepreneur, the consumer can terminate the agreement.
If the agreement is concluded electronically, the entrepreneur will take appropriate technical and organizational measures to secure the electronic transfer of data and ensure a secure web environment. If the consumer can pay electronically, the entrepreneur will take appropriate security measures.
The entrepreneur can, within legal frameworks, inform himself whether the consumer can meet his payment obligations, as well as all those facts and factors that are important for a responsible conclusion of the distance contract. If, based on this investigation, the entrepreneur has good reasons not to enter into the agreement, he is entitled to refuse an order or request with reasons or to attach special conditions to the execution.
The entrepreneur will send the following information to the consumer at the latest upon delivery of the product, service or digital content, in writing or in such a way that it can be stored by the consumer in an accessible manner on a durable data carrier.
a. the visiting address of the entrepreneur's branch where the consumer can go with complaints;
b. the conditions under which and the manner in which the consumer can exercise the right of withdrawal, then
a clear statement regarding the exclusion of the right of withdrawal;
c. the information about warranties and existing after-sales service;
d. the price including all taxes of the product, service or digital content; where applicable, the costs of delivery; and the method of payment, delivery or execution of the distance contract;
e. the requirements for terminating the agreement if the agreement has a duration of more than one year or is of indefinite duration;
f. if the consumer has a right of withdrawal, the model withdrawal form.
In the case of a duration transaction, the provision in the previous paragraph only applies to the first delivery.
Article 6 - Right of withdrawal
For products:
The consumer can terminate an agreement regarding the purchase of a product during a cooling-off period of at least 14 days without giving reasons. The entrepreneur may ask the consumer for the reason for withdrawal, but may not oblige him to state his reason(s). Sale items from ParfuMaria has a sufficiently publicized complaints procedure and handles the complaint in accordance with this complaints procedure.
Defects must be submitted fully and clearly described to ParfuMaria via info@parfumaria.com within 24 hours after the consumer has received the goods.
Complaints submitted to ParfuMaria will be answered within 14 days from the date of receipt. If a complaint requires a foreseeably longer processing time, ParfuMaria will respond within 14 days with an acknowledgment of receipt and an indication of when the consumer can expect a more detailed answer.
cannot be returned. These items will not be processed and will be returned prepaid. Do you receive your item and notice that there is a defect on the item received? Please report this within 24 hours via info@parfumaria.com
The cooling-off period referred to in paragraph 1 starts on the day after the consumer, or a third party designated in advance by the consumer, who is not the carrier, has received the product, or:
a. if the consumer has ordered multiple products in the same order: the day on which the consumer, or a third party designated by him, received the last product. The entrepreneur may, provided he has clearly informed the consumer about this prior to the ordering process, refuse an order for multiple products with different delivery times.
b. if the delivery of a product consists of several shipments or parts: the day on which the consumer, or a third party designated by him, has received the last shipment or part;
c. in the case of agreements for regular delivery of products during a certain period: the day on which the consumer, or a third party designated by him, received the first product.
For services and digital content that is not supplied on a tangible medium:
The consumer can terminate a service agreement and an agreement for the delivery of digital content that has not been delivered on a tangible medium for at least 14 days without giving reasons. The entrepreneur may ask the consumer for the reason for withdrawal, but may not oblige him to state his reason(s).
The reflection period referred to in paragraph 3 starts on the day following the conclusion of the agreement.
Extended reflection period for products, services and digital content that are not delivered on a tangible medium if you do not inform yourself about the right of withdrawal:
If the entrepreneur has not provided the consumer with the legally required information about the right of withdrawal or the model withdrawal form, the reflection period will expire twelve months after the end of the original reflection period determined in accordance with the previous paragraphs of this article.
If the entrepreneur has provided the consumer with the information referred to in the previous paragraph within twelve months after the commencement date of the original reflection period, the reflection period will expire 14 days after the day on which the consumer received that information.
Article 7 - Obligations of the consumer during the reflection period
During the cooling-off period, the consumer will handle the product and packaging with care. He will only unpack or use the product to the extent necessary to determine the nature, characteristics and operation of the product. The basic principle here is that the consumer may only handle and inspect the product as he would in a store.
The consumer is only liable for any reduction in value of the product that is the result of handling the product that goes beyond what is permitted in paragraph 1.
The consumer is not liable for depreciation of the product if the entrepreneur has not provided him with all legally required information about the right of withdrawal before or at the time of concluding the agreement.
Article 8 - Exercise of the right of withdrawal by the consumer and costs thereof
If the consumer exercises his right of withdrawal, he must report this within the cooling-off period by using the model withdrawal form, sending an e-mail to info@parfumaria.com or in another unambiguous manner to the entrepreneur. Please note that returns are only permitted in unopened and undamaged packaging. When the consumer indicates via info@ info@parfumaria.com that goods are being returned, the consumer will receive an automatic email with return instructions. Because it is an automated system, these return instructions may end up in your unwanted mailbox. In the unlikely event that the consumer does not receive return instructions, it is the consumer's responsibility to contact ParfuMaria in a timely manner via another method. ParfuMaria has a sufficiently publicized complaints procedure and will handle the complaint in accordance with this complaints procedure.
Defects must be submitted fully and clearly described to ParfuMaria via info@parfumaria.com within 24 hours after the consumer has received the goods.
Complaints submitted to ParfuMaria will be answered within 14 days from the date of receipt. If a complaint requires a foreseeably longer processing time, ParfuMaria will respond within 14 days with an acknowledgment of receipt and an indication of when the consumer can expect a more detailed answer.
or return the package in your own way. If this happens later, we will not provide a guarantee if your return shipment does not fall within the specified period.
As soon as possible, but within 14 days from the day following the notification referred to in paragraph 1, the consumer shall return the product or hand it over to (an authorized representative of) the entrepreneur.
The consumer returns the product with all supplied accessories, if reasonably possible in the original condition and packaging, and in accordance with the reasonable and clear instructions provided by the entrepreneur.
The model for withdrawal + the packing slip must be included with the return shipment. Without these accessories your return cannot be processed. If this has not happened, ParfuMaria must have a sufficiently publicized complaints procedure and handle the complaint in accordance with this complaints procedure.
Defects must be submitted fully and clearly described to ParfuMaria via info@parfumaria.com within 24 hours after the consumer has received the goods.
Complaints submitted to ParfuMaria will be answered within 14 days from the date of receipt. If a complaint requires a foreseeably longer processing time, ParfuMaria will respond within 14 days with an acknowledgment of receipt and an indication of when the consumer can expect a more detailed answer.
to initiate an investigation, in which case administration costs will be charged. 10% charged.
The risk and burden of proof for the correct and timely exercise of the right of withdrawal lies with the consumer. ParfuMaria has a sufficiently publicized complaints procedure and handles the complaint in accordance with this complaints procedure.
Defects must be submitted fully and clearly described to ParfuMaria via info@parfumaria.com within 24 hours after the consumer has received the goods.
Complaints submitted to ParfuMaria will be answered within 14 days from the date of receipt. If a complaint requires a foreseeably longer processing time, ParfuMaria will respond within 14 days with an acknowledgment of receipt and an indication of when the consumer can expect a more detailed answer.
recommends returning the package with a Track and Trace code and keeping the shipping receipt until your return has been processed. If the package is sent without a Track and Trace code / the proof of shipment is not demonstrable, no guarantee can be given on missing packages.
The consumer bears the direct costs of returning the product.
If the consumer exercises his right of withdrawal, all additional agreements will be dissolved by operation of law.
Article 9 - Obligations of the entrepreneur in the event of withdrawal
If the entrepreneur enables the notification of withdrawal by the consumer electronically, he will immediately send a confirmation of receipt after receiving this notification.
The consumer will be refunded with the same payment method with which the payment was made, if it was made with: iDeal, PayPal, Mistercash/bancontact, Visa Mastercash or via Klarna.
If the consumer has opted for a more expensive method of delivery than the cheapest standard delivery, the entrepreneur does not have to reimburse the additional costs for the more expensive method.
Article 10 - Exclusion of right of withdrawal
The entrepreneur can exclude the following products and services from the right of withdrawal, but only if the entrepreneur has clearly stated this in the offer, at least in time before concluding the agreement:
Exception to the right of withdrawal according to the law since (2014)
Perfumes where the packaging has been opened, perfume samples, lipsticks, hand creams, hand soap, body creams, earrings, shower products fall under: Hygiene products. This concerns products that are not suitable for return for hygiene reasons.
Since November 2019 we charge €5 return costs per returned package. These costs are charged to us by, among others, payment companies. This amount will be deducted from your return payment.
Read more here about awareness in returns and the charity we donate to.
Products or services whose price is subject to fluctuations in the financial market over which the entrepreneur has no influence and which may occur within the withdrawal period
Service agreements, after full performance of the service, but only if:
a. the execution has started with the express prior consent of the consumer; and
b. the consumer has stated that he loses his right of withdrawal as soon as the entrepreneur has fully executed the agreement;
Products manufactured to consumer specifications, which are not prefabricated and which are manufactured on the basis of an individual choice or decision of the consumer, or which are clearly intended for a specific person;
Sealed products that are not suitable for return for reasons of health protection or hygiene and of which the seal has been broken after delivery;
Products that, by their nature, are irreversibly mixed with other products after delivery;
The supply of digital content other than on a tangible medium, but only if:
a. the execution has started with the express prior consent of the consumer; and
b. the consumer has stated that he thereby loses his right of withdrawal.
Article 11 - The price
During the period of validity stated in the offer, the prices of the products and/or services offered will not be increased, except for price changes as a result of changes in VAT rates.
Notwithstanding the previous paragraph, the entrepreneur may offer products or services with variable prices, the prices of which are subject to fluctuations in the financial market and over which the entrepreneur has no influence. This liability to fluctuations and the fact that any prices stated are target prices are stated in the offer.
The prices stated in the offer of products or services include VAT.
Article 12 - Compliance with agreement and additional warranty
ParfuMaria guarantees that the products and/or services comply with the agreement, the specifications stated in the offer, the reasonable requirements of reliability and/or usability and the legal provisions existing on the date of the conclusion of the agreement and/ or government regulations. If agreed, the entrepreneur also guarantees that the product is suitable for other than normal use.
An additional guarantee provided by ParfuMaria, its supplier, manufacturer or importer never limits the legal rights and claims that the consumer can assert against ParfuMaria under the agreement if ParfuMaria has failed to fulfill its part of the agreement.
An additional guarantee means any obligation by ParfuMaria, its supplier, importer or producer in which it grants the consumer certain rights or claims that go beyond what he is legally obliged to do in the event that he has failed to fulfill his part of the agreement.
Article 13 - Delivery and execution
ParfuMaria will exercise the utmost care when receiving and executing orders for products and when assessing requests for services.
The place of delivery is the address that the consumer has provided to ParfuMaria. If you are absent at the place and time of delivery, PostNL has the authority to deliver your package elsewhere.
Taking into account what is stated in Article 4 of these general terms and conditions, ParfuMaria will execute accepted orders expeditiously, but no later than within 30 days, unless a different delivery period has been agreed. If delivery is delayed, or if an order cannot be fulfilled or can only be partially fulfilled, the consumer will be notified of this no later than 30 days after he has placed the order. In that case, the consumer has the right to terminate the agreement without costs and is entitled to any compensation.
After dissolution in accordance with the previous paragraph, the entrepreneur will immediately refund the amount paid by the consumer.
The risk of damage and/or loss of products rests with the entrepreneur until the moment of delivery to the consumer or a representative designated in advance and made known to the entrepreneur, unless expressly agreed otherwise.
Article 14 Force majeure
The User is not obliged to fulfill any obligation towards the Other Party if he is prevented from doing so as a result of a circumstance that is not attributable to his fault, and which is not his responsibility under the law, a legal act or generally accepted views.
In these general terms and conditions, force majeure means, in addition to what is understood in this regard in law and case law, all external causes, foreseen or unforeseen, over which the User has no influence, but as a result of which the User is unable to fulfill his obligations . The User also has the right to invoke force majeure if the circumstance that prevents (further) fulfillment of the agreement occurs after the User should have fulfilled his obligation.
User can suspend the obligations under the agreement during the period that the force majeure continues. If this period lasts longer than two months, each of the parties is entitled to terminate the agreement, without obligation to compensate the other party for damages.
If, at the time of the occurrence of force majeure, the User has already partially fulfilled his obligations under the agreement or will be able to fulfill them, and independent value is attached to the fulfilled or yet to be fulfilled part, the User is entitled to separate the already fulfilled or to be fulfilled part. to invoice. The Other Party is obliged to pay this invoice as if it were a separate agreement.
Article 15 Returns and complaints procedure:
Products can be returned within 14 working days of receipt, provided they are unopened and in their original condition, after you have informed us within 14 days of receipt of your order, exclusively by e-mail, that you will receive one or more items from your order. return. Packaging in a plastic seal must also be returned in the same seal packaging.
ParfuMaria has a sufficiently publicized complaints procedure and handles the complaint in accordance with this complaints procedure.
Defects must be submitted fully and clearly described to ParfuMaria via info@parfumaria.com within 24 hours after the consumer has received the goods.
Complaints submitted to ParfuMaria will be answered within 14 days from the date of receipt. If a complaint requires a foreseeably longer processing time, ParfuMaria will respond within 14 days with an acknowledgment of receipt and an indication of when the consumer can expect a more detailed answer.
Exception to the right of withdrawal according to the law since (2014)
A: Opened perfume packaging, lipsticks, earrings, samples, testers, body creams and shower products fall under: Hygiene products. This concerns products that are not suitable for return for hygiene reasons. These products cannot be returned.
B: Items that are resent by ParfuMaria to the customer due to damage, loss, theft or breakage after transport cannot be refused. If the package is not accepted at the door, it will be returned to ParfuMaria. The return costs and administration costs will then be borne by the customer and these will be deducted from the customer's credit.
Samples are freshly filled from a fresh tester. This releases oxygen, which means your samples will have a shorter shelf life. There is therefore no guarantee whatsoever on samples. Sample orders cannot be canceled or returned after payment.
The buyer must inspect the item the same day of receipt of the item. In the event of an error, a complaint must be made to ParfuMaria on the same day of receipt.
Complaints about products:
If you have a complaint about a product, you can return it at your own expense in consultation with our customer service. Your complaint will then be checked by our experts. We also send your product to the brand for a second opinion. If your customer is justified, we will send you a new product. If your complaint is unfounded, we will send your product back to you at your expense. Of course you can also choose to collect your product from us. Any research costs will be borne by the buyer.
ParfuMaria reserves the right to refuse returned items or to credit only part of the amount already paid if the item is not returned in its original condition. Where appropriate, ParfuMaria will always contact the customer.
ParfuMaria will accept packages that are returned without postage, but the postage costs will be deducted from the amount to be refunded.
You can send returns (registered mail only) to:
ParfuMaria
Tinbergenlaan 5
3401MT IJsselstein
You pay the return costs yourself when returning your order. Since November 2019, we charge
€3.99 return and awareness costs per returned package. These costs are charged to us by payment companies, among others. This amount will be deducted from your return payment. Read more here
If we receive your package in good condition, the purchase amount will be refunded to you within 7 working days.
NB! Shipping costs €6.95 there and back €6.95 and the return costs of €2.99 will also be charged if you deliberately do not accept your package. As soon as we have made free samples especially for you at your request, we will also pass on the costs of these samples to you as soon as you deliberately do not handle your package. Even if you received your shipping costs from ParfuMaria as a gift on the way there, these will be recovered from you.
As soon as you receive your order, you must inspect your order immediately upon receipt or in the presence of the driver.
If there are any defects, you must report this to us by email on the same day. This rule also applies to products that you have not received. Please note: we have cameras above our packing tables. Each package is filmed so we can demonstrate what we have packed. This is to prevent fraud and ambiguities. Each order is also digitally weighed before it is shipped.
You must then provide this evidence so that we can start an investigation. This investigation with the carrier takes on average 14-30 days. For this you must provide:
1: a clear photo of the delivery box.
2: a clear photo of the inside of the box including packaging material
3: a clear photo of the products in the box.
If you are unable to do this or do not do this on the same day of receipt, we will not be able to process your claim.
Article 16 Guarantees, research, complaints and exceptions
Guarantee
After purchase, you can complain about body products such as body lotions for a maximum of six months. For perfumes, you can complain about your product up to a maximum of one year after the date of purchase, unless the packaging states otherwise. After your complaint, we will investigate whether your product is covered by the warranty.
Make sure that you store your body products and perfumes at 18 degrees and in the box that comes with them. This prevents your product from becoming obsolete.
The goods to be delivered by the User meet the usual requirements and standards that can reasonably be imposed on them at the time of delivery and for which they are intended for normal use in the Netherlands. The warranty mentioned in this article applies to items intended for use within the Netherlands. When used outside the Netherlands, the Other Party must verify whether it is suitable for use there and whether it meets the conditions set. In that case, the User may impose other warranty and other conditions with regard to the goods to be delivered or work to be carried out.
The warranty referred to in paragraph 1 of this article applies for a period of 2 weeks after delivery, unless the nature of the delivered goods dictates otherwise or the parties have agreed otherwise. If the warranty provided by the User concerns an item that was produced by a third party, the warranty is limited to that provided by the manufacturer of the item, unless stated otherwise. After the warranty period has expired, all costs for repair or replacement, including administration, shipping and call-out costs, will be charged to the Other Party.
Any form of warranty will lapse if a defect has arisen as a result of or results from improper or improper use thereof or use after the expiry date, incorrect storage or maintenance thereof by the Other Party and/or by third parties when, without written permission from the User, the Other Party or third parties have made or attempted to make changes to the item, other items have been attached to it that do not need to be attached to it or if they have been processed or processed in a manner other than the prescribed manner. The Other Party is also not entitled to a warranty if the defect is caused by or is the result of circumstances over which the User has no influence, including weather conditions (such as, but not limited to, extreme rainfall or temperatures), etc.
The Other Party is obliged to inspect the delivered goods immediately when the goods are made available to him or the relevant work has been carried out. The Other Party must investigate whether the quality and/or quantity of the delivered goods corresponds with what was agreed and meets the requirements that the parties have agreed in this regard. Any defects must be reported to the User in writing within two months of discovery. The notification must contain as detailed a description as possible of the defect, so that the User is able to respond adequately. The Other Party must give the User the opportunity to investigate a complaint or have it investigated.
If the Other Party complains in a timely manner, this will not suspend its payment obligation. In that case, the Other Party also remains obliged to purchase and pay for the goods otherwise ordered, unless they have no independent value.
The buyer must inspect the item the same day of receipt of the item. In the event of an error, a complaint must be made to ParfuMaria on the same day of receipt. If a package has not been received, you must sign the acknowledgment of receipt that we will send you by email within 5 days so that we can start an official investigation. You are obliged to cooperate with this. If you do not cooperate, you cannot derive any rights from anything.
If a defect is reported later, the Other Party is no longer entitled to repair, replacement or compensation, unless a longer period arises from the nature of the item or the other circumstances of the case.
If it is established that an item is defective and a complaint has been made in this regard in a timely manner, the User will return the defective item within a reasonable period of time after receipt thereof or, if return is not reasonably possible, written notification of the defect by the Other Party, at the discretion of the User. replace or ensure its repair or pay replacement compensation to the Other Party for this. In the event of replacement, the Other Party is obliged to return the replaced item to the User and to provide the User with ownership thereof, unless the User indicates otherwise.
If it is established that a complaint is unfounded, the costs incurred as a result, including the research costs incurred by the User, will be fully borne by the Other Party.
Article 17 - Your order not received or missing
A: The customer is responsible for monitoring his tracking code. Here you can see when your package will be delivered. If you are not at home, one more delivery attempt will be made. If this is not possible, your package will be held for you at a pick-up point for a maximum of one week. You are obliged to collect your package. If you do not do this, the package will be returned to us. The return costs are borne by the customer.
B: Has your package not been delivered to you 7 days after the scheduled receipt date or do you think your package is missing? You must then inform us within 7 days so that we can start an investigation with the carrier. You must follow the carrier's protocol. You may have to fill out a statement or even report it to the police. If you only do this after 7 days or if you do not cooperate, your right to an investigation will lapse and your right to any compensation concerns loss.
Article 18 Cookie Policy and your privacy
ParfuMaria uses cookies and other techniques such as JavaScript and web beacons on its web store (hereinafter the 'web store'). Because we want to guarantee your privacy and improve the user-friendliness of your visit(s) to our online store, we think it is important that you know how and why we use cookies. Below we try to provide you with as much information as possible about the use of these techniques, including cookies by ParfuMaria.
By using cookies and other techniques, we ensure, for example, that:
Surfing the ParfuMaria online store becomes more fun and easier for you;
You do not always receive or have to enter the same information when you visit our online store;
We can offer you special functionalities such as the wish list or your shopping cart;
We can measure how our online store is used and where we can improve it;
We can show you advertisements and recommendations based on your interests;
We can recognize which device you use when you visit us;
We can register how often an advertisement is shown in order to better tailor the advertisements to your needs and interests and to prevent you from seeing the same advertisement over and over again.
Third-party cookies
Keeping track of the number of visitors to our online store;
Measuring the length of time per visit;
Determining the order in which a visitor visits the different pages of our online store
The use of some cookies also processes personal data, as you have read above. In our privacy policy you will find more information about how ParfuMaria handles your data.
Privacy and security
Your personal information. You leave them with us, because that's what you have to do if you want to order something. But we can imagine that you would like to know why we ask for your personal data and what we do with it. We would like to tell you that here. If you have any questions after reading this, please let us know by contacting us.
Very safe
We lock all the data you leave with us very securely under lock and key using the most modern techniques. Anyone who has nothing to do with your data simply cannot access it. If we give your data to someone else - you can read below why and when we do this - we demand that that other person handles your data as carefully as we do and only uses it for the purpose for which he received it. If you feel this is not happening, please let us know by contacting us.
What else do we do with your data?
We use your data for various purposes. After this you can see which goals those are. We use data received from you, but also data collected by ourselves. For example, information about your visit to our website.
Deliver your order
For your order we need your name, email address, address(es), payment details and sometimes also your telephone number. This allows us to deliver your order and keep you informed about your order. We also provide your information to others if necessary for an order, for example to delivery services.
Your account
In your account on ParfuMaria we store, among other things, the following information: your name, address(es), telephone number, e-mail address, delivery and payment details and specified information and interests (for example if we have asked you about your date of birth). Handy, because then you don't have to re-enter this information every time. We also store information about your previous orders so that you can easily find them.
Customer service
You can chat with us on our website or email us: info@parfumaria.com.
The User is not liable for damage of any nature whatsoever caused by the fact that the User relied on incorrect and/or incomplete information provided by or on behalf of the Other Party.
User is only liable for direct damage.
Direct damage is exclusively understood to mean: the reasonable costs of determining the cause and extent of the damage, insofar as the determination relates to damage within the meaning of these conditions; any reasonable costs incurred to ensure that the User's defective performance complies with the agreement, insofar as these can be attributed to the User; reasonable costs incurred to prevent or limit damage, insofar as the Other Party demonstrates that these costs have led to limitation of direct damage as referred to in these general terms and conditions.
The user is never liable for indirect damage, including consequential damage, lost profits, missed savings and damage due to business or other stagnation. In the case of consumer purchases, this limitation does not extend beyond that permitted under Article 7:24 paragraph 2 of the Dutch Civil Code.
If the User is liable for any damage, the User's liability is limited to a maximum of three times the invoice value of the order, or at least to that part of the order to which the liability relates.
The User's liability is in any case always limited to the amount of the payment from its insurer, as the case may be.
The limitations of liability included in this article do not apply if the damage is due to intent or gross negligence on the part of the User or his managerial subordinates.
