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Withdrawal form


1. When purchasing products, the consumer has the possibility of cancelling the contract, without giving reasons, for a period of 14 days. This withdrawal period commences on the day after the product was received by the consumer or a representative previously designated by the consumer and indicated to the entrepreneur.
2. During this withdrawal period, the consumer will treat the product and its packaging with care. He will only unpack or use the product to the extent necessary in order to be able to assess whether he wishes to retain the product. If he wishes to exercise his right of withdrawal, he will return the product to the entrepreneur, with all delivered components, and in the original state and unopened packaging, in accordance with the reasonable and clear instructions that were provided by the entrepreneur.

Article 7 - Costs following withdrawal

1. If a consumer uses his right of withdrawal, he shall be responsible for, at most, the costs of returning the goods.
2. If the consumer has paid a certain amount, the entrepreneur will refund this amount as quickly as possible, though at the latest within 30 days after the goods were returned or following the withdrawal.

Article 8 - Exclusion of right of withdrawal

1. The entrepreneur may exclude the consumer from any right of withdrawal insofar as provided for in paragraphs 2 and 3. The exclusion of the right of withdrawal is only valid if the entrepreneur clearly indicated it in his offer, or at least in good time prior to conclusion of the contract.
2. Exclusion from the right of withdrawal is only possible for products:
a. that have been created by the entrepreneur in accordance with the consumer’s specifications
b. that are clearly of a personal nature
c. that cannot be returned as a result of their nature
d. that decay or become obsolete rapidly
e. the price of which is subject to fluctuations on the financial market on which the entrepreneur has no influence
f. for individual newspapers and magazines
g. for products opened or when the consumer has broken the seal
Products can be returned within a period of 14 working days after reception subject to unopened and in original condition after you have notified us you within 7 days after reception of your order, exclusively by e-mail, that you will return or one several articles from your order.


The returning costs  to return your order are at your own expenses. We also charge an administration fee of € 4.99. These costs are charged to us by payment companies. This amount will be deducted from your return payment.

We charge a fee of € 2.99 for canceling your order that has not yet been sent. This amount will be deducted from your return payment. Orders can only be canceled as long as they have not yet been prepared. This in consultation with our customer service by e-mail.

Once your package has been received by us in good condition, the purchase amount and administration fee will be refunded to you within 14 working days.

When you return an order from outside of The Netherlands please use your LOCAL postoffice. Whe do not refund shippingcosts made by DHL or UPS etc.  (if there is something wrong from our side) Standard shipping only with normal track and trace and with local post.

Exception to the right of withdrawal in accordance with the law since (2014)

Perfumes, lipsticks, body creams fall under: Hygiene products. These are products that are not suitable to be sent back for reasons of hygiene. These products can not be returned if the seal or sealed container is broken, opened or used. This opened / removed, the customer loses his right of withdrawal. Is this still intact, then only perfumes in original and closed seal can be returned.


Tinbergenlaan 5
3401 MT IJsselstein
The Netherlands
Go to contact page
Name: Parfumaria
IBAN: NL90 INGB 0006 2723 60
Offer!!! You can now get a FREE travel spray when purchasing a 100ml Montale or 120ml Mancera fragrance! Let us know which fragrance(s) you would like using the information box on the order page.
NOTE: It is not possible to choose the same fragrance as the one you have purchased as we encourage you to try out other fragrances by Montale or Mancera. No free samples will be given in combination with this promotion. Maximum of 1 travel fragrance per order. Not on products with discount.